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Certech Terms & Conditions of Use:

1 DEFINITIONS
1.1 In this Agreement, unless inconsistent with the context, the following terms shall have the meanings assigned to them hereunder, namely:
1.1.1 “the Administration Fee” means the amount of R300.00, exclusive of VAT, or such other increased amount as CERTECH may notify the Client of from time to time on no less than 30 days’ notice;
1.1.2 “this Agreement” means the terms and conditions contained in this document headed ‘General Terms and Conditions’ together with the document ‘Client Information Sheet’ to which this document is attached, and the document headed “Schedule’ attached to this document;
1.1.3 “CERTECH” means CONSTANT CONTACT CC, having registration number 2004/038736/23, of Block B, Rivonia close, 322 Rivonia Boulevard, Rivonia (“CERTECH’S Business Premises”);
1.1.4 “CERTECH’S Banking Account” means the following banking account: Certech, Standard Bank, Rivonia Branch, Branch code 001255, Account number 201967588;
1.1.5 “CERTECH’S System” means any and all computer systems, computer programs, computer products and any and all other systems of whatsoever nature employed by CERTECH in rendering the Services or which are otherwise supplied or made available to the Client by CERTECH;
1.1.6 “the Client” means the entity mentioned as such in the Client Information Sheet;
1.1.7 “the Client Information” means all and any information, including the Client’s requisite customer databases, to be provided by the Client to and used by CERTECH in rendering the Services;
1.1.8 “the Client Information Sheet” means the document headed “Client Information Sheet” and to which this document is attached;
1.1.9 “the Client’s Signatory” means, in the event of the Client being a created entity, the person mentioned in the Client Information Sheet who signs this Agreement for and on behalf of the Client;
1.1.10 “the Commencement Date” means the date specified as such in the Schedule;
1.1.11 “Copyright” means all rights of copyright, whether in existence as at the time of the conclusion of this Agreement or at any time thereafter, in and to CERTECH’S Systems;
1.1.12 “the Designated Use” means the sending of bulk e-mail via the Internet and bulk SMSes (Short Message Service) via cellular telephone network(s) to entities included in the Client Information;
1.1.13 “an Impediment” means any event or circumstance of whatsoever nature, and the cause of which is which is beyond the reasonable control of a Party;
1.1.14 “the Intellectual Property Rights” mean all present and future rights in CERTECH’S System and other rights which may in the future be based thereon, including but not limited to Copyright;
1.1.15 “the Interest Rate” means the higher of the following rates:
1.1.15.1 the rate of interest prescribed under Section 1(2) of the Prescribed Rate of Interest Act No. 55 of 1975 from time to time; or
1.1.15.2 the maximum permissible rate of interest that CERTECH is entitled to charge and recover from the Client under the provisions of the National Credit Act No. 34 of 2005, in the event of and to the extent that such provisions apply to this Agreement by virtue of an ‘incidental credit agreement’ (as defined in the said Act) having been deemed to have been made between CERTECH and the Client at any time;
1.1.16 “the Parties” means the parties to this Agreement, viz. CERTECH and the Client;
1.1.17 “the Payment Date” means that day of the month stated as such in the Client Information Sheet;
1.1.18 “the Rejection Fee” means the amount of R150.00, exclusive of VAT, or such other increased amount as CERTECH may notify the Client of from time to time on no less than 30 days’ notice;
1.1.19 “the Schedule” means the document headed “Schedule” and which is attached to this document;
1.1.20 “the Services” means the products and services specified in the Schedule;
1.1.21 “the Termination Date” means the date upon which this Agreement terminates, whenever and for whatsoever reason; and
1.1.22 “VAT” means Value Added Tax payable from time to time in terms of the Value Added Tax Act No.89 of 1991.

2 INTERPRETATION
2.1 In this Agreement, unless a contrary intention clearly appears:
2.1.1 Clause headings are for the purpose of convenience and reference only and shall not be used in the interpretation of nor modify nor amplify the terms of this Agreement nor any clause thereof.
2.1.2 Unless the context indicate a contrary intention an expression which denotes any gender includes the other genders or a natural person includes a created entity and vice versa or the singular includes the plural and vice versa.
2.1.3 When any number of days is prescribed in this Agreement, same shall be reckoned exclusively of the 1st and inclusively of the last day, unless the last day falls on a day which is not a business day, in which case the last day shall be the next succeeding day which is a business day.
2.1.4 If the due date for performance of any obligation in terms of this Agreement is a day which is not a business day then (unless otherwise stipulated) the due date for performance of the relevant obligation shall be the immediately succeeding business day.
2.1.5 Each term and condition of this Agreement is a separate and independent term or condition, as the case may be, and is severable from all other terms and conditions, and the invalidity of any term or condition shall not affect its severability from this Agreement or the validity and enforceability of any other terms or conditions contained in this Agreement.
2.1.6 Whenever the term “including” is used followed by specific examples, such examples shall be interpreted to be illustrative only.
2.1.7 None of the provisions of this Agreement shall be construed against or interpreted to the disadvantage of CERTECH by reason of CERTECH having or being deemed to have structured or drafted such provision.
 
3 AGREEMENT TO RENDER THE SERVICES
3.1 The Client hereby requests CERTECH to render the Services and CERTECH hereby undertakes to render the Services to the Client subject to this Agreement.
3.2 The Client hereby consents to CERTECH making such enquiries, as CERTECH may deem necessary, of any persons and institutions for the purpose of considering the Client’s said request, which shall include but not be limited to making enquiries to various credit bureaux and banking institutions.

4 DURATION
4.1 CERTECH shall commence rendering the Services on the Commencement Date and shall continue rendering the Services until the Termination Date.
4.2 The Client shall provide CERTECH with the Client Information in such format and at such time(s) as CERTECH may require.
4.3 Notwithstanding agreement having been reached as to the Commencement Date, time shall not be of the essence in respect of the rendering of the Services.

5 QUOTATIONS
5.1 Any request – whether made orally or in writing - made by the Client to CERTECH for the supply of services other than the Services as defined in clause 1.1.20 from time to time during the currency of this Agreement (“the Additional Services”) shall be reduced to a written quotation issued by CERTECH to the Client for acceptance (“the Quotation”).
5.2 Unless otherwise expressly varied or stated to the contrary in the Quotation, the Quotation shall be subject to terms and conditions contained in this document headed ‘General Terms and Conditions’.
5.3 The Quotation shall stipulate the price to be paid by the Client for the supply of the Additional Services.
5.4 Upon receipt by CERTECH of the Client’s written acceptance of the Quotation (either by way of the Client signing the Quotation or accepting the Quotation by way of written correspondence or such other document from the Client), an order for the supply of the Additional Services shall be deemed to have been placed on CERTECH by the Client (“the Order”).
5.5 In the event of the Quotation being accepted by way of –
5.5.1 the Client signing the Quotation using the Client’s usual signature and / or placing the Client’s usual stamp thereon, or
5.5.2 any form of written correspondence or such other document from the Client and the same reflects the Client’s name as the entity from which the acceptance of the Quotation emanates,
the resultant Order shall be deemed to have emanated from the Client, notwithstanding the fact that the Quotation may have been signed or accepted or such order may have been placed or signed by a person not authorised thereto by the Client.

6 ORDERS
6.1 Any Order placed on CERTECH shall be subject to terms and conditions contained in this document headed ‘General Terms and Conditions’, unless specifically varied by CERTECH in writing, and the terms and conditions contained in this document headed ‘General Terms and Conditions’ shall at all times take precedence over any terms, conditions or stipulations contained in any of the Client’s documentation as may be in conflict therewith.
6.2 Should the Client in any way purport to attach any conditions which vary, amend or conflict with the terms and conditions contained in this document headed ‘General Terms and Conditions’ then, notwithstanding anything to the contrary so stipulated by the Client, the terms and conditions contained in this document headed ‘General Terms and Conditions’ shall prevail and be of full force and effect unless specifically varied by CERTECH in writing with specific reference to the Client’s contrary documentation.

7 OWNERSHIP
7.1 Ownership in and to CERTECH’S Systems shall at all times remain vested solely in CERTECH.
7.2 All and any of the Intellectual Property Rights used or embodied in or in connection with CERTECH’S Systems are and shall at all times remain the property solely of CERTECH.
7.3 Any and all rights which the Client may have under this Agreement to use CERTECH’S System and / or the Intellectual Property Rights shall terminate on the Termination Date.
7.4 The Client shall not question or dispute the ownership of CERTECH’S Systems and / or the Intellectual Property Rights at any time during the currency of this Agreement or after the termination thereof.

8 PERFORMANCE
8.1 Neither of the Parties shall be liable for any delay in performing or failing to perform any of its obligations under this Agreement insofar as a Party proves that its said delay or failure was due to an Impediment.
8.2 Relief from liability for the delay or non-performance by reason of the provisions of clause 8.1 shall commence on the date upon which the Party seeking relief gives notice to the other Party of the Impediment relied upon and shall terminate upon the date upon which such Impediment ceases to exist, provided that: if such impediment continues for a period of more than 60 days from the date of such notice, either of the Parties may terminate this Agreement on notice to the other.
8.3 CERTECH’S sole liability for any failure or negligence on its part in rendering the Services, shall be limited to CERTECH, within its sole and absolute discretion -
8.3.1 in the case of it having rendered only a part of the Services or part of the Additional Services, either rendering the remainder of the Service or Additional Services or refunding to the Client part of the amount in fact paid to it by the Client as consideration therefor, and
8.3.2 in the case of it having rendered the incorrect Services or incorrect Additional Services, either rendering the correct Services or Additional Services or refunding the whole or part (as the case may be) of the amount in fact paid to it by the Client as consideration for such incorrect Services or Additional Services.
8.4 CERTECH shall not be liable under any circumstances whatsoever for any indirect or consequential damages of any nature whatsoever or any loss of profit or special damages of any nature whatsoever and whether in the contemplation of the Parties or not, which the Client may suffer as a result of any failure or negligence on the part of CERTECH in rendering the Services.
8.5 The Client shall not have any claim of whatsoever nature and howsoever arising against CERTECH pertaining to the loss of any Client Information.

9 WARRANTIES
9.1 CERTECH does not warrant that the rendering of the Services or Additional Services or that the use of the CERTECH Systems in rendering the Services or Additional Services are suitable for the achievement of the Client’s intended purpose(s), whatever such purpose(s) may be.
9.2 The Client warrants that all correspondence to be sent to all and any of the Client’s subscribers by CERTECH in rendering the Services or the Additional Services or sent by the Client making use of CERTECH’S System and / or the Intellectual Property Rights is solicited and complies with all applicable laws and regulations of the Republic of South Africa, including the Electronic Transactions and Communications Act No. 25 of 2002.
9.3 In the event that CERTECH is obliged - under the prevailing code of conduct of the Internet Service Providers Association of South Africa or any similar rules and regulations of any similar type body or any other laws – to investigate an instance of unsolicited correspondence having been dispatched to any of the Client’s subscribers through CERTECH’S System (“the Complaint”), CERTECH may charge the Client the Administration Fee for each report that CERTECH compiles relating to its investigation and resolution of each Complaint, regardless of whether not the correspondence forming the subject matter of the Complaint was in fact solicited or unsolicited.
9.4 The Client shall pay the Administration Fee upon presentation of CERTECH’S invoice issued for the same.
9.5 The Client shall not use CERTECH’S System for any use other than the Designated Use.
9.6 The Client undertakes that it will not knowingly create, store or disseminate any illegal content and commits to at all times act lawfully in the use of the Company’s services and systems and to respect copyright and intellectual property rights of the Company and third parties.

10 VALUE ADDED TAX
10.1 The Client shall be liable for payment of VAT leviable on any amounts payable by the Client in terms of this Agreement.
10.2 Any amounts payable by the Client in terms of this Agreement (or any Quotation or Order) are deemed to be exclusive of VAT, unless the contrary is stated.

11 PRICES
11.1 As consideration for CERTECH rendering the Services and / or permitting the Client to use CERTECH’S Systems and / or the Intellectual Property Rights, the Client shall pay CERTECH the amounts set out in the Schedule.
11.2 CERTECH may from time to time on no less than 30 days’ notice to the Client increase those amounts set out in the Schedule which are payable on a monthly basis (“the Monthly Fees”).
11.3 The amounts invoiced by CERTECH are not subject to any discounts of any nature whatsoever.

12 PAYMENT
12.1 The Client shall pay all amounts due to CERTECH in terms of this Agreement, without deduction or set-off, by no later than the 7th day after presentation of CERTECH’S requisite invoice for the same or the Payment Date, whichever day is the later.
12.2 CERTECH shall issue monthly invoices to the Client for payment of the Monthly Fees.
12.3 All invoices issued by CERTECH shall be presented to the Client via e-mail (at the e-mail address stated in the Client Information Sheet) or telefax.
12.4 All payments due by the Client to CERTECH in terms of this Agreement shall – unless the Parties otherwise agree that the same be paid by way of electronic fund transfers or cheques deposited directly into CERTECH’S Banking Account - be paid by way of a debit order facility in favour of CERTECH’S Banking Account or such other banking account as CERTECH may direct; to this end the Client shall upon the signature of this Agreement or at anytime thereafter upon the request of CERTECH complete and / or sign the necessary consent and / or all and any documents as may be necessary to give effect to this provision.
12.5 In the event of any payment of a cheque being dishonoured for any reason whatsoever or any payment by way of a debit order being returned, the Client shall be liable for payment of the Rejection Fee.
12.6 The Client shall pay the Rejection Fee upon presentation of CERTECH’S invoice issued for the same.
12.7 CERTECH may appropriate all payments made by the Client to any invoice which CERTECH in its sole discretion may decide.
12.8 Any amount not paid by the Client on the due date shall bear interest at the Interest Rate from the due date of payment thereof until date of payment.
12.9 Interest on overdue amounts shall be calculated on a 365 day year (irrespective of whether or not the year is a leap year) and capitalized daily.
12.10 In the event of the Client failing to pay in full all amounts owing to CERTECH on the due date of payment thereof, CERTECH may and the Client hereby irrevocably authorizes CERTECH to disclose such failure to any credit bureaux after having given the Client at least 20 business days notice of its intention to do so.

13 CONFIDENTIALITY
13.1 Ownership in and to the Client Information shall at all times remain vested solely in the Client.
13.2 CERTECH shall keep the Client Information confidential, and to this end it shall use all reasonable endeavours to prevent disclosure of the Client Information to any third party.
13.3 CERTECH shall not use the Client Information for any purpose other than to communicate with the Client’s clientele in rendering the Services or Additional Services, or in calculating and providing statistics and reports to the Client.
13.4 The provisions of clause 13.2 shall not apply to information which:
13.4.1 is in fact in the public domain at the time of the conclusion of this Agreement;
13.4.2 comes into the public domain after the time of the conclusion of this Agreement otherwise than as a result of the unlawful conduct of CERTECH;
13.4.3 CERTECH is compelled to disclose in terms of a court order, subpoena, search warrant or other legal and /or regulatory process;
13.4.4 CERTECH can show by written record made prior to disclosure was made available by the Client on a non-confidential basis; or
13.4.5 becomes available to CERTECH from a source other than the Client and there has not been a breach of a confidentiality obligation owed to the Client by such other source of which CERTECH should have reasonably been aware; or
13.4.6 it is necessary for CERTECH to disclose in the proper performance of its obligations under this Agreement and / or enforcing and protecting its rights under this Agreement, or
13.4.7 which is stolen or unlawfully accessed.

14 TERMINATION AT WILL
14.1 Either Party may terminate this Agreement on 30 days' notice to the other Party.

15 CERTIFICATE OF INDEBTEDNESS
15.1 A certificate issued and signed by any member of CERTECH, whose signature or authority need not be proved, in respect of any indebtedness of the Client to CERTECH or in respect of any other fact including, but not limited to the generality of the aforegoing, the fact that the Services or Additional Services had been rendered, shall serve as prima facie evidence thereof.

16 BREACH BY THE CLIENT
16.1 Should the Client breach this Agreement by failing, for any reason whatsoever, to make payment of the full amount of any payment due under this Agreement on the due date of such payment, CERTECH may - without prejudice to any alternative or additional right of action or remedy available to it at law - cancel this Agreement with immediate effect and claim payment from the Client of all amounts then owing to CERTECH for the Services or Additional Services rendered up to and including the Termination Date and recover from the Client damages for such breach and the consequent cancellation of this Agreement.
16.2 Should the Client commit a breach of this Agreement, other than a breach of the nature mentioned in clause 16.1, and fail to remedy such breach within 5 days after the date of delivery of a notice given by CERTECH notifying the Client of such breach and calling upon the Client to remedy such breach, CERTECH may - without prejudice to any alternative or additional right of action or remedy available to it at law - cancel this Agreement with immediate effect and claim payment from the Client of all amounts then owing to CERTECH for the Services or Additional Services rendered up to and including the Termination Date and recover from the Client damages for such breach and the consequent cancellation of this Agreement.

17 BREACH BY CERTECH
17.1 Should CERTECH commit a breach of any of the provisions of this Agreement and persist in such breach for a period of 10 days (or such longer period as may reasonably be required in the circumstances) after written notice shall have been given to it by the Client calling upon CERTECH to remedy such breach, the Client may - without prejudice to any alternative or additional right of action or remedy available to the it at law - cancel this Agreement or claim immediate payment and / or specific performance by CERTECH of CERTECH’S obligations.

18 LEGAL COSTS
18.1 In the event of CERTECH taking any steps against the Client (including, but without limiting the generality of the aforegoing, the institution of legal action) pursuant to a breach or a repudiation of this Agreement by the Client, CERTECH may recover from the Client all costs, of whatever nature, including legal costs calculated on the scale as between attorney and client, collection commission and tracing agent’s fees, incurred by CERTECH in recovering payment of any amount owing to it by the Client and / or in regard to taking any other steps.

19 CONSENT TO JURISDICTION
19.1 The Client hereby consents in terms of Section 45 of the Magistrate’s Courts Act No. 32 of 1944 that any legal proceedings arising from this Agreement, may be instituted in the Magistrate’s Court of any district having jurisdiction in terms of Section 28(1) of the said Act, provided that CERTECH may, in its sole discretion, institute legal proceedings in any division of the High Court of South Africa, having jurisdiction.

20 ASSIGNMENT
20.1 The Client may not cede, assign or in any manner make over, or purport to cede, assign or make over this Agreement or any of its rights and / or obligations under this Agreement, or any part thereof, to any person whomsoever.
20.2 CERTECH may cede to any person whomsoever, all or any of its rights under and in terms of this Agreement, and by its signature hereto the Client consents to such cession. If such cession gives rise to a splitting of claims, the Client hereby consents to such splitting of claims.
20.3 CERTECH may, on notice to the Client, assign all or any of its obligations under this Agreement to any person whosoever, without having to obtain the consent of the Client thereto.

21 WHOLE AGREEMENT
21.1 This Agreement constitutes the whole of the agreement between the Parties relating to the subject matter thereof.
21.2 No terms or conditions, whether oral or written, and whether express or implied, other than the terms and conditions recorded in this Agreement shall be of application to this Agreement.
21.3 No Party shall be bound by any express or implied term, representation, undertaking, warranty, promise or the like not recorded in this Agreement, whether or not the same induced the conclusion of this Agreement and / or whether or not the same was negligent.
21.4 This Agreement supersedes all and any agreements, oral or written, relating to the subject matter thereof concluded between the Parties prior to this Agreement.

22 NON WAIVER
22.1 No waiver of any of the terms and conditions of this Agreement will be binding for any purpose unless expressed in writing and signed by the Party giving the same, and any such waiver will be effective only in the specific instance and for the purpose given.
22.2 No failure or delay on the part of CERTECH in exercising any right, power or privilege will operate as a waiver, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege by CERTECH.

23 NON VARIATION
23.1 No amendment, addition or variation or consensual cancellation of this Agreement or any provision or term thereof or of any agreement, bill of exchange or other document issued or executed pursuant to or in terms of this Agreement and no settlement of any disputes arising under this Agreement shall be binding upon the Parties unless recorded in writing and signed by the Parties.

24 DOMICILIA
24.1 The Parties select as their respective domicilia citandi et executandi for the purpose of legal proceedings and for the purposes of giving or sending any notices, requests, demands, consents, invoices, statements of account, other documents or communications of whatsoever nature (collectively referred to as “Notices”) provided for or necessary in terms of this Agreement, the following physical addresses and telefax numbers:
24.1.1 CERTECH
Physical address:      CERTECH’S Business Premises
                                   Telefax : (011) 234-1880
24.1.2 THE CLIENT
Physical address: The address of its principal place of businessmentioned in the Client Information Sheet.
Telefax : Its telefax number mentioned in the Client Information Sheet
24.2 A Party may by notice to the other Party change its chosen physical address to another physical address within the Republic of South Africa and change its chosen telefax number to another telefax number; such change shall be effective from the date of receipt or deemed receipt of the said notice.

25 NOTICES
25.1 Any Notice required or permitted to be given or made in terms of this Agreement shall be valid and effective only if in writing, but it shall be competent to give notice by telefax.
25.2 Any Notice to a Party:
25.2.1 delivered by hand on a business day during ordinary business hours at its chosen physical address shall be deemed to have been received on the day of delivery; or
25.2.2 sent by telefax to its chosen telefax number on a business day shall be deemed to have been received on the date of transmission thereof, and if sent on a day other than a business day or outside of ordinary business hours on a business day, the same shall be deemed to have been received on the 1st business day following such date.
25.3 Notwithstanding anything to the contrary contained herein, a written Notice actually received by a Party shall be an adequate written Notice to it notwithstanding that it was not sent to or delivered at its chosen physical address or chosen telefax number.

26 CO-OPERATION
26.1 Each of the Parties undertakes to the other to do all things necessary or required in order to maintain and uphold the intent of this Agreement.
26.2 The Parties hereby undertake to co-operate fully with and to support each other and to do all things that may be necessary to give full effect to the provisions of this Agreement.

27 SIGNATURE OF AGREEMENT
27.1 Signature of this Agreement by the Client and the delivery of the original or a copy thereof to CERTECH shall be deemed to constitute an offer by the Client to CERTECH to enter into this Agreement (“the Offer”).
27.2 CERTECH shall, in the absence of it otherwise notifying the Client of the acceptance of the Offer, be deemed to have accepted the Offer by issuing and presenting its 1st invoice to the Client.

28 WARRANTY OF AUTHORITY
28.1 In the event of the Client being a created entity, the Client’s Signatory, by signing this Agreement for and on behalf of the Client warrants that he is duly authorised to sign this Agreement for and on behalf of the Client.

29 SURETYSHIP
29.1 THE CLIENT’S SIGNATORY - BY SIGNING THIS AGREEMENT - PERSONALLY BINDS HIMSELF AS SURETY FOR AND CO-PRINCIPAL DEBTOR IN SOLIDUM WITH THE CLIENT TO CERTECH FOR THE DUE AND PUNCTUAL PERFORMANCE BY THE CLIENT OF ALL ITS OBLIGATIONS ARISING OUT OF THE AGREEMENT.
29.2 THE CLIENT’S SIGNATORY HEREBY EXPRESSLY RENOUNCES THE BENEFITS AND THE LEGAL EXCEPTIONS OF EXCUSSION, NO VALUE RECEIVED, NO CAUSE OF DEBT, REVISION OF ACCOUNTS, ERRORS IN CALCULATION, CESSION OF ACTION AND DECLARE HIMSELF TO BE FULLY ACQUAINTED WITH THE MEANING, FORCE AND EFFECT OF ALL THESE BENEFITS AND EXCEPTIONS.
29.3 THE CLIENT’S SIGNATORY GIVES THE SAID SURETYSHIP AS A CONTINUING COVERING SURETYSHIP.

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